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Ray White Waterford

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  • 2018/2019 - Benchmark Award

Our Address: Shop 1, The Whitehouse, 9-11 Nerang Street, Waterford Qld 4133
Phone: (07) 3200 3200

What They Say


  • A big, warm thank you to Tammy Stephens at Ray White Waterford for the outstanding service and attention to detail in the Property Management Department. For the past 12 months with Tammy I have rented out my property with the confidence that she is acting in the best interest of myself and the tenants in my property. It is obvious that Tammy places effective communication high on her priority list, as I am always promptly kept in the loop with all matters. During the tenanting process, very reliable tenants were chosen through the agency's screening process, and there has not been a single problem that has arisen from the chosen applicants. Maintenance is carried out swiftly and with quality, yet reasonably priced, tradespeople and with minimum impact on myself or the property tenants. I cannot thank you enough Tammy and Ray White Waterford, as I can now rest assured that my property is being taken care of with the utmost professionalism and care.

    S Evans - 2/08/2017
  • Ray White at Waterford have always been a polite, helpful and professional team, making it easier for me to find a home.

    Leanne - 11/05/2017
  • I can truly say Jessica Clarke is a merit to your business. She is highly professional, prompt in getting back to me and resolving issues of any sort. She is polite, easy to deal with and has total respect towards both my own and the owners best interests. I can only say how happy I am to have dealt with such a great property manager. I hope that you can let her know how well she has done with her job, she really knows exactly how to speak to a tenant with respect and dignity. I don't usually take time out of my day to write an email such as this one, but thankyou on behalf of myself and my housemate for giving us such a professional and experienced property manager such as Jess, she is an asset to your company. I would happily deal with Ray White Waterford due to her commitment and service she has done throughout.

    Jamie - 29/3/2017
  • Morning Tanya, Regretfully I send this email to withdraw our current application on the property at Slacks Creek. Unfortunately I needed to make a decision with the other property I had been approved for before the owner withdrew the acceptance. I am so appreciative of the time you have taken to assist my family and I with our application and the frustration of chasing up the current real estate. You were a pleasure to deal with and so helpful. It’s not every day you find people in these roles that offer the pleasant attitude that you portrayed and the constant communication. Thank you so much.

    Mary F - 12/01/2017
  • To whom it may concern I recently attended one of your open homes. I have been looking for a property to rent for quite some time. I can honestly say that it's been a nightmare in terms of the service and attitudes of a lot of real estate agents that I have encountered. I am writing this email as your real estate Ray White Waterford is the first real estate that I have come across that is professional, like I said I have been looking for a while so when I arrived at Cobblestone Ave, which had been my fourth viewing of the day. I couldn't believe when I arrived the house was open, the agent was standing at the door to greet me ON TIME, even bothered to ask my name, she introduced herself as the property manager and the company she worked for she was also beautifully presented with a name badge. All that before we even entered the property. Although the property was too small for us I would like to take this opportunity to thank you for having such professional staff. If we ever buy an investment property I will be sure to look your company up.Thank you Donna for brightening up our day. Thank you and merry Christmas.

    T & L Lowe - 14/12/2016
  • I just want to thank you. You & ray white have been nothing but helpful throughout my renting experience and will be sad to not be renting through you once a new tenant is found. I will definitely rent through you again and would highly recommend you to everyone.

    Laura - 7/12/2016
  • The Ray White Team are very friendly, approachable and helpful. They provide their services in a professional manner and provide prompt communication.

    Kymberly - 14/9/2016
  • Hi Donna...I would like to personally thank you for all of your efforts and professional manner managing this property and in fact I would go as far to say you are the best manager we have had and for this reason we are going to terminate our other investment property... and move it across to Ray White for you to manage...Lastly to Lisa and Kate you have a very fine employee in Donna and I will certainly be recommending her to our friends with investment property.

    Chris - 14/11/2016
  • Hi Leith, Simon and I can’t thank you enough for the fantastic way you looked after our sale. We are so impressed, the best experience we have ever had. You handled the sale with speed and great communication plus you got us a little bonus on the asking price. We wish you well in your future endeavours and hopefully may meet you someday. Thank you so much

    Sally & Simon - 7.11.2016
  • Hi Tammy, thank you very much for everything you've done for us you are appreciated for the great job you do! Please thank the owner for us too. Blessings light and joy to the both of you's. Te R & Robert

    Te & Robert - 1/11/2016
  • Hi Lisa, Firstly I would like to thank you and your team for many years of excellent service and support. Your team have always been extremely professional and very very helpful and we are extremely grateful for your support over the years.

    T Hynes - 10/10/2016
  • Thank you & please pass on our thanks to the " Ray White team " that have looked after our interests so well for the past 8 years.

    D & B Hancox - 27/10/2016
  • Showed excellent knowledge of market price. Worked very hard holding Open Houses . Had acceptable offer within 3 weeks.

    R. Ridgway - 9/12/2015
  • Hi Lorraine, I can't thank you enough. The house sold very quick and you were very organized. Thank you G. Langtree

    G. Langtree - 1/12/2015
  • Just wanted to say thank you to your office and the owner for responding so quickly to the my maintenance request below. In all my 23 years of renting, this is the first time I have experienced maintenance requests/issues being dealt with so fast and efficiently. Thank you so much!

    Amanda - 7/7/2015
  • I would like to extend my sincere thanks to you Kirsty for the way you conducted the recent rental appraisals on four of our properties soon to constructed here in The Sanctuary Estate in Waterford. Your professional yet friendly manner at all times was greatly appreciated. Your knowledge of the market place is commendable which does not surprise me from my experience dealing with the Waterford office of Ray White who run a truly professional agency. Thank you once again and I look forward to dealing with you and the rest of the team from Ray White, Waterford in the near future.

    K. Lucock - 6/7/2015
  • Kate Handley from Ray White Waterford has recently marketed and sold a property for me. I knew the moment that I met with Kate that I wanted to list the property with her. Kate was extremely well educated in the industry, she was professional, had good communication and was very familiar with the area. Kate ensured everything ran smoothly and provided regular feedback on the property. Most Agents just advertise the property through main channels, however Kate also works closely with Buyer’s Agents to achieve results in a quick time frame! Kate is a character with high integrity and honesty. I would highly recommend her to anyone wishing to list their property.

    S. Irvine - 19/6/2015
  • Kirsty is a professional Real Estate Property Manager whose attention to detail and knowledge of the industry along with her patience and hard work has encouraged me to hand over my fourth property to her for managing. I know that Kirsty ensures my investment properties are working for me. I highly recommend Kirsty of Ray White Waterford where I know my properties are safe and managed to a high standard – exactly what Kirsty commands for her clients

    M. Burton - 11/6/2015
  • Thank you for the amazing job you do in keeping us SO well informed. We're very blessed to have you looking after our property and managing rental property affairs, THANK YOU

    G. Jakins - 26/5/2015
  • Thank you from the bottom of our hearts for selling our house at Auction $110,000 ABOVE reserve! with 200 inspections, 8 registered bidders and approx. 25 contacts provided by you to us the Vendors in the 4 week marketing period leading up to the Auction. Thank you and your staff for your expertise and professional advice which assisted us in achieving a great result.

    R. Shaw - 13/5/2015
  • I have found all my dealings any of the Ray White Waterford staff a pleasure and very professional. Right from viewing the property, the application process and now. You guys are just wonderful.

    D. Vink - 13/4/2015
  • Professional, organised team operation!

    C. Townshend - 9/4/2014
  • It has been fantastic. It has been wonderful to find such a professional team. I really appreciate how well the team communicate with me and the efficiency with which everything happens. If I need to call, the staff recognise who I am and what it would be about - brilliant.

    J. Paul - 9/4/2014
  • Ray White have been fantastic to work with. Thanks again.

    M. Lutui 9/4/2015
  • Well done guys, I am more than happy to have you as my new agent. Love the way you do your job, all your services to me were helpful. I would like to thank all of you, very happy and I will encourage others to rent or buy with you.

    A. Ngabire - 22/3/2015
  • Everything was done with the utmost professionalism and courtesy. Excellent service!

    K. Steltman - 20/3/2015
  • All needs always addressed quickly with understanding. Always felt valued.

    S. Jones - 17/3/2015
  • Very professional dealing!

    S. Wakhare - 9/3/2015
  • You guys have done a great job.

    M. Le - 26/2/2015
  • My thanks to all the staff at Ray White Waterford for all your help over the last 6 years and I would have no hesitation in recommending your office.

    C. Larsen - 4/3/2015
  • Good morning, I would like to give a rap to the agency of yours in Waterford as we have bought 4 properties through them this year and intend to buy some more. The service we have received from Leith & Neville has been of the highest standard and they have constantly kept us informed of anything that is going on. As my group has bought over 140 properties in the South East QLD area in the last 5 years so it is so good to deal with people like this. As I live in Victoria to have these people is a God-send.

    D. Lambert - 20/10/2010
  • Neville, thank you very much for helping us find this lovely home to buy. We have appreciated how you listened to what we were looking for and researched the listings to show us suitable properties. We also really thank you for always getting back to us promptly. It has been a pleasure in every respect and we will highly recommend you to everyone.

    Brian & Anne - 29/9/2011
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